First time at Panera Bread, had a ham and cheese on Rye with chicken and wild rice soup and ordered a mocha latte. My sandwich and soup came in very short order and both were scrumptious! Sadly my latte was not ready until I had finished my lunch. They just set it on the counter and I would not have known it was ready unless I asked. The sandwich was chockablock with ham an cheese , the soup thick and seasoned perfectly. I like their to go cups for lattes , it is an ingenious design with a toothpick like design to fit in the steam hole which adds added safety to help you keep from burning your mouth! I will continue to go there because everything is FRESH and beats fast food all to heck! This is a great place!!