Use of bathroom is an issue:
I was 100% prepared to give this place five stars. I went back today for the second time this week to deal with A/C problems. The tech I worked with was fantastic! Jason, the owner, was concerned about accident (slip and fall) liability since his bathroom for customers is behind the shop area and customers must pass through the shop floor to get to it. He wanted to know why I needed to use the bathroom so many times when I was there. As a female customer, I was shocked by this question. I am not in the business of revealing to men I don't know what I do in the bathroom. I was there on Monday for three and a half hours. For the benefit of everyone reading this, I did use the bathroom three times during that morning. Here's why: 1. I wanted to brush my teeth. 2. I wanted to pee and change my tampon. 3. An hour later, I needed to change tampons again because it was the first day of my period. I do not have an ounce of pride or an ounce of shame, so I told Jason this directly and honestly. He immediately threw his hands up and said, "I don't need to know that." In an effort to be fully transparent, I felt he needed the whole truth since he brought up the bathroom visits with me. If you are a woman needing car repair and maintenance, you should be aware of my experience as a female customer with Apex Automotive.