This is solely for Carlos, who works in the designer bags section. After being told at many boutiques that the bag I was searching for was sold out across the country, Carlos was able to find it immediately for me and had it shipped to me within a week. He is so incredibly helpful and nice, and my mom and I have resisted buying bags elsewhere just so we could buy from him! We had my younger sister and brother with us and he brought out bottled water and such for them as they waited for me and my mom to buy the bags. I'll definitely be back when I'm want to buy a new bag!