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  • You can't put a price on peace of mind, but you can put a price on an honest contractor and that's nearly the same thing. Joel, the owner/operator of HVAC Connection, is great. I had a new furnace and condenser unit installed by another company who did less than stellar work. A year later when I wasn't seeing the drop in power usage and efficiency I was hoping for I decided to give Joel a call. It turns out my "closed" system wasn't really closed. It was full of leaks. The raised platform my furnace sat on in my garage had been subjected to numerous water leaks as it was shared by the water heater which had burst and leaked at various points in this home's 35 year history and at some point a previous owner had cut a 2' x 3' hole into this platform, presumably to drain it and help it dry out. Not only did the original installers not say anything about it, but they also hadn't properly sealed any of the joints in the venting system above the furnace and they hadn't insulated some of the lines. Essentially, Joel completely uninstalled everything, demolished the platform, rebuilt the platform (he used to be a foreman and a journeyman framer for one of the largest home builders in Nevada), sealed and insulated the platform to make it airtight, bled the system (some of these terms may not be completely accurate as I am am not an HVAC tech), reinstalled everything, re-welded all of the connections, insulated what should have been insulated the first time around and got everything back up and running for less money than the original company charged me for the installation alone. In the end, it looks better, runs better and is finally saving me the 15 to 20 percent that I expected it to. I could not be happier or more impressed with HVAC Connection and give them my highest recommendation.
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