Without a doubt, the most beautiful hotel on the strip. It's trendy and modern, caters to the young, but had a classy, "old vegas" edge. The customer service I've received on the 3 occasions we've stayed, however, has been less than spectacular. It was uncomfortable, to the say the least, to be refused by the bell desk when asking something simple (can you hold my carry-on while I shop this afternoon?). I will likely give this hotel another chance...but maybe I'll just stay at Planet Hollywood.