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http://www.openvoc.eu/poi#funnyReviews
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  • I had a lady upstairs in the lingerie section. She was very rude. I was doing an exchange and getting a gift card. I was talking on my phone as she did the transaction and if she had a question I quickly replied to her. At the end of the transaction she made it clear she was frustrated and did not say thankyou or anything ,.. She was was plain rude. I started walking away and said to my husband on my phone that boy when u are buying they sure are nice but when u are returning they sure are not friendly. She Heard me say this and piped in and said WELL YOU were on your phone and I couldn't communicate with you !! I said so I didn't answer any of your questions during that transaction that u needed ??? She said no u didn't. ( which I very much DID !! ) I walked away pretty frustrated at her awful customer service skills. I don't care if a customer is on a phone , you don't treat then unkindly. No matter what. THATS WHAT good customer ServiCE IS. I WALKED BY again after a bit and checked her name badge and her name is Victoria. A very unpleasant experience at Macy's today. Normally the associates are very kind and friendly.
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