This is Yorkville, so come with the assumption that your food will take at least an hour to arrive. Needless to say, unimpressed as we informed them beforehand that we're here on a tight lunch hour...
My co-workers ordered soup to go (that consists of scooping out of the pot into a carton) and that took twenty minutes ...
Food itself was ok - I expect more from a Neapolitan. My margherita didn't come with the extra basil I asked and was charged for (unless they normally put on two leaves!) And the "fresh mozzarella" looked like regular pizza cheese. The "fresh garlic" also reminiscent of minced garlic in a jar... For crying out loud!
The server had to ask me 3 times what I was saying when I said "basil" and didn't bring boxes though I asked 4 times. Also, they brought subpar oil/balsamic but no bread, even with or after the meal!
Won't repeat. Worth saying my co-workers enjoyed their meals. Not the timing or service... Not to mention they forgot to give us the 15% discount they've stated is applicable to anyone from our company :)
Edit: I find the establishment's violently dismissive response to this negative review ghastly. Not a way for a business to respond positively to a negative experience, which I would have welcomed.