As a Ballantyne area resident and huge enthusiast, (because traffic is ew) I was so excited to see a new place open up, but I feel like they need to better work on customer service. Our visit started when we walked in and waited for the hostess who came right away and proceeded to seat us inside - there were a lot of tables outside and no one was sitting inside because it was a gorgeous day. She didn't bother asking, I mean maybe just maybe we would rather wait for an outdoor table than sit inside....alone. So I asked and she said she's pretty sure it's full, but went to check. One table was empty and being cleaned and she placed us outside - the seating experience was just a big turnoff. Our waitress was much better than this hostess, she kept our drinks full and food took long but she kept us updated. Food: I ordered their grilled wings with the sriracha maple sauce, and I requested for flats only. My mom had their French dip burger with a side salad. The food took too long considering it was not a busy time (after 2 pm), but everything came out well and they only included wings that are flat for my order, and my mom enjoyed her burger and salad. I really liked my wings - perfectly sauced and crispy with great grill marks! Our waitress, Kendall and food quality definitely elevated our experience after how we felt about seating.