Bouldered here for an afternoon while visiting from out of town. Had a really fun time! BUT - it took us nearly 40 minutes from the time we walked in to the time to when we actually got started climbing. Employees were all friendly, but they definitely don't keep enough staff around. It wasn't a particularly busy day. We filled out waivers right away, and then had to wait behind two families while one person at the desk scrambled to help everyone. Then had to wait in line for an orientation. It just added up and became really tedious. The setting was fun, especially the techy slab stuff!