Every single time I set foot in this place I leave FURIOUS! The service is horrendous. The food is fine, nothing special. I got a gift card like two years ago and went in for dinner with my husband. I was disgusted by the wait, so I ordered take out instead. After waiting forever I got home and my order was wrong. I complained and was given another gift card. This time I ordered ahead and still waited 30 minutes (15 to be acknowledged, 15 for my food), but this time my order was correct at least. Then tonight I submitted my order online and then waited 15 minutes to be acknowledged and they told me they never received my order! No apology, no offer to put in an order, just " nope, it's not here". So I went to chipotle... Guess what, I got immediate friendly service. I'll never set foot in this restaurant again... I still have half a gift card left from 2 years ago, maybe I'll give it away or try another location. Total disaster.