Being more than well acquainted with the frustrations a computer can cause over the years, I feel I can handle most issues. But sometimes I'm thrown for a loop and need some help. Was looking for a pc repair shop close to my work and found Geek Elite. Ron was great from the first call to the last. If you've been in the computer business to any extent you know there are a lot of folks who 1. don't know what they are doing...and 2. are cocky about what little they do know. Soooo not the case with Ron. Polite, professional and knows how to relate and communicate. I was finally able to throw some business his way from my office and I encourage you to do the same. Thanks again...