Haven't had a bad experience here until today. The staff was attentive when we walked in, but proceeded to mess up two out of three sandwiches. My friend was eating here for the first time and when she was asked if she wanted it mikes way, she asked what it was. The female supervisor with glasses rolled her eyes and rudely went through "mikes way". She drenched the sandwich in oil and vinegar and put someone elses sandwich topping on it. When they were asked to fix it, theres was more attitude and a battle of he said she said between the customers and staff about the order which is pretty unprofessional.