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  • Normally I might have rated this diner a 4 star. It's definitely improved since the last time I went a few years ago. This visit started really well. I arrived with my wife and found a great table, the young waitress that served us was full of smiles and quick to give us menus and take our drink orders. I ordered a decaf and was surprised to learn that they didn't serve decaf. I thought it was strange so the waitress went to check only to come back a few minutes later letting me know that indeed they did serve decaf. The steak and eggs served to the table next to me looked good so I ordered the same. The food came amazingly fast - and to be honest - it was quite good. The steak was a little rough but hey - it's a breakfast diner - what could I expect. But that is when the visit started to go down hill. First it was the butter knife I was given - it just wouldn't cut the steak. It took me at least 5 minutes to get the waitresses attention - and that was only after a rather loud gruff 'excuse me' in order to get a steak knife. 5 minute doesn't seem long now, but at the time - watching the waitress serve tables all around us without making eye contact - it seemed like forever. While eating my dinner I watched as another client came in, she was alone and the place was getting busy. The second, older waitress directed her to what has to be the worst table in the house. The client didn't seem impressed but resigned to sit where she was told. As soon as she sat down however it became quite clear that the table had a nasty wobble - not a small wobble - a really big one. She got up and move to the table next to her and quickly received a curt reprimand from the second waitress. After explaining the problem, the waitress ROLLED HER EYES at the client and our waitress was asked to put something under the leg to stop the wobble. Then client was TOLD to go back to that table. Needless to say the wobble wasn't gone and the client got in disgust and left the restaurant. And who could blame her. Part of the joy of going out for breakfast is too have an enjoyable stress free breakfast. Being chastised in public certainly isn't what you would look forward to. Although my food was good, and aside from the knife issue I was pretty impressed with my service - that scene with the other client - and seeing how she was treated - really bothered me. And because of that I dropped my rating to a 3 star.
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