I read many reviews of dog groomers in Vegas and did not like how people described some of their experiences at other dog groomers. We just got our baby princess fur baby and she needed a grooming badly! I set up an appointment and brought in Bella for her pampering session. Lilac and her sister was very nice considering Bella was barking her head off! They were great at ignoring the barking sound, while I was embarrassed. They tried calming her down, but it was not working. Lilac asked me what kind of cut I want and all I could show her was what I did not like. I didn't have pics of what I did like. This was a difficult question for me because I never got grooming done before since I was a new dog owner and for some reason I like the overgrown look, but then why would I get grooming done if I liked how she looked. Well, I wanted her to feel good during the summer so I got her cut but asked to leave some fur (not too short). I loved how the owner's dogs are there and Bella could play with them in an open space. Bella loves playing and so I am sure she enjoyed her time here.
When I went to pick up Bella she was very clean and fresh and happy! Lilac told me that she did really good and her sister was holding Bella. I guess she warmed up pretty quickly. She was cut short and I was not used to the look and honestly thought she looked weird, but over time I got used to it and thought she looked pretty cute. I am sure she was happy with her cut for the summer. I wish there was a way to explain what I want with maybe pictures of cut choices or descriptions or something. Hopefully I get used to what to say after having a dog for longer.
Great customer service, great job with grooming, I will be back.