We had been loyal patrons of this restaurant until tonight. They've changed ownership and now are just like every other bland "all you can eat" place. One of the things that we loved about the prior menu was that they used quality ingredients, offered high end sashimi and other non-roll type food. For this reason, we were there at least once a week and spent well over $100 each visit. Tonight we sadly left without ordering and won't be back.
In addition to their new menu problems, any business that decides it's ok to fire all of their chefs and most of their waitstaff with NO NOTICE is not one that I want to spend my money at. The only thing better than their food was their previous staff. We truly enjoyed that we could walk in, be seated, and the waitstaff knew what we wanted to drink and the chefs knew what appetizers we wanted to start with. Firing these talented people was a huge business blunder.
Sorry Umami, you've lost extremely loyal customers who are very vocal. Instead of sending new people your way, we are informing all of our friends about everything we saw tonight and warning them about the steps down in quality.