I am surprised at the negative reviews although they seem to be a bit dated. I have had nothing but a great experience there.
I went in for an eye exam and upon setting my appointment they mentioned that, as a senior, I could get a better price if I went in on Thursday. That was a good start! I went in on the day and only waited about 6-7 minutes for my exam. The optician was friendly and professional. I was wanting contacts and we went through 3 sets to get the right combination for me... they were very patient with my requests. the only negative I have had was on calling the office, the receptionist spoke too quickly for me to understand. Other than that ... highly recommended