Took my shihtzu there years ago and they cut her about 1.5 inches on her belly. Instead of calling me when it happened, they used glue to close sliced area! I can only imagine how scated my little girl must have been. This happened when they allowed someone with no experience groom her! Took her to my vet who couldn't believe they did that. Gave her antibiotics. The owner refunded my money and said he would groom her again for free. ARE YOU KIDDING ME-would never go back.