Main sign outside the building makes you think you are walking in to the Nevada SPCA, you can see the "low cost" in big letters, it turns out to be a regular vet clinic once you walk in, and the SPCA is somewhere else in the building.... no that much problem so far, we asked cost to vaccine a cat, we where told $50. a little bit expensive compare to non profits, but we where there already and we set appointment for next day... after vaccines we get charged $105... the extra was a physical examination that no one told us or asked about it... I don't know if they are good but this is my first bad impressions and I'm not coming back here. don't want more surprises.
Update...
I reached them on Facebook and explain the same situation, they offered to refund the amount of the physical. I appreciate the costumer service effort. bumping from 1 star to 3