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| - The lobby is pretty decent. Not too shabby actually.They have a little gift shop that seems to be open all day for those last minute souvenir or whatever you may need and forgot to pack with you. Checking in was extremely long and they didn't even look that busy. I called the previous week or two and booked a king size bed room for a night with a bottle of wine. We checked in, went to the room and discovered it was a two Queen size bed with no bottle of wine included. No biggie as we thought their could have been a minor mistakes. Called the front desk to find out there are no King size bed available. Joyful, what is the point of booking a king size, paid for it, and not getting what we want? No bottle of wine that we have also purchased with the room and we got charged for it. I wasn't expecting a honeymoon type of hotel or a 5 star hotel but they call themselves 4 star hotel so my expectations was a bit higher than their standards. Laminated floors... this is the first hotel that I've been to with laminated floors! Really cheap laminated floors. I love hardwood floors and don't mind carpet but I believe they used laminated floors over carpet (carpet is typically cheaper than laminated floors, depending on the area you live and supplies you can get to) for the purpose of easier cleaning and bug problems area easier to deal with.
Once you pass the lobby, you will noticed the hallways are dark and your hotel room will most likely be dark too (even with all the lights on). I was on the 4th floor, room 400, which was all the way at the end (I've read if you're on the higher floors, you get a renovated room and furniture and the lower levels were more for people who stayed there for a long time as a temporary living-assistance until they can get into "housing."). I didn't know if I was in a horror movie or not. After inspecting the room, I noticed there was patches on the ceiling (most likely from water damage and they fixed something), holes on the walls, molds in the bathrooms (at the bathtub area, underneath the sink, close by the toilet), toilet that doesn't really flush, bathtub doesn't drain water as well as it should have, linen doesn't seem to be washed or washed with just water, water damage in some of the drawers, .... especially the one with the tv on it, the television only provided local channels and wasn't even cleared. I just felt disgusted when I was there and couldn't get a good night sleep. I can overlook the mold in the bathroom as it's common but everything else, I just couldn't... especially the bed area. I kept inspecting it for bed bugs or fleas (I read other reviews about flea problems right before I drove up to Montreal). I couldn't tell if the bed area was just dirty or there are signs of some sort of insects. What aggravated me the most was the bed area that just felt so disgusting. I felt itchy throughout the next day and I took a shower before we left.
One good thing is the location. You are in walking distance to a lot of different restaurants. Maybe 5-10 minutes walk, depending on where you go and which area you want to be in. Another good thing is the fitness center seems to be open 24/7. Pool is open at certain months and in certain weather. Sauna and hot tub is no where to be found so it's probably outside and linked to the pool. You can rent a car on the second floor but I don't recommend it when you're in Montreal. You will rarely find parking so either rely on public transportation, walk, uber or taxi. Wi-fi is included but you will need to put in the password they provide for you to use their wi-fi.
This place should not have a hotel title. This is more of a motel style.
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