For a large food chain I have always been impressed with how fresh Swiss Chalet's meals taste.
If you have a coupon you can order ahead, just don't mention the coupon like I did or they won't take your order for some reason (only applicable if using a coupon without a takeout code). They've perfected their system so much that when I called in I'm pretty sure I reached a call center, which I found strange.
They're so rushed they got my order wrong, I ordered two plates that included 1 mashed potato, 1 fry, and a whole grain and white bread roll. I ended up with both a mashed potato and whole grain roll. They were still really good, but definitely a place where you should double check your order for takeout.
The atmosphere never sat well with me, but I was never really here for the atmosphere. The chicken is fall off your fork good.