Well the fun continues with verizon. That refund that ballooned from 2 weeks to 3 months. Their customer service in irvine California called to apologize, of course that apology turned my past quote of 5 days to 2 weeks into an additional 4 to 5 weeks. Sounds like a sound apology to me. Um yes you were told um 2 weeks max but I got on that right away and it's only going to be 4 weeks minimum from this point instead if the 2 you were told. Isn't that great. Hopefully yelp and the 5 consumer advocacy groups I contacted can get the ball rolling, or maybe each one will keep adding a month as is tradition in verizon land. Guess my grand kids can get that measly refund sometime in their lifetime. My previous comment about verizon being good but not that location, I take it back. It's a scam. Tony soprano would be envious. Two cans and a string would be far better than verizon and their customer care.