Dr. Katz greets you like you're an old friend. He remembers your name, what you do for a living, what your medical issues are, what medications you're on, what's going on in your life . . . no matter how long it's been since you've seen him. You are a person to him, not just a medical file. He asks open ended questions, which leads to a more thorough diagnostic discovery process. Sometimes there are answers to your medical issue in the things we don't think to tell our doctors, and he knows that. His compassion is much appreciated. He manages to spend as much time as you need and never rushes you when it's your turn, yet he never seems to keep you waiting either. HIGHLY recommended.