I have ordered here a few times as a native Chicagoan. As always, the pizza is wonderful and served perfectly!
I've leaving this review more for the service than anything. The pizza was delivered NOT on time but a bit early. It's a Friday night at 6:00 so naturally they are slammed with orders. Mistakes happen and it happened tonight. The deep dish was fine but thin crust had wrong toppings. It occurs sometimes. I called back to discuss the issue knowing that now it was likely even busier and Matt helped fix the problem and started a rush order.
Restaurants make mistakes sometimes. It's just a fact when you serve hundreds or thousands of people. It's how you fix it that matters. Matt was helpful and friendly and never showed an ounce of frustration.
Well done Giordano's. Don't worry about a mistake.
You didn't disappoint!