I was delivering an order of lasagna and chicken caesar salad to a DoorDash customer. After dropping off the food and driving away, the customer calls and said there was no chicken in the salad. I went back to the restaurant, not expecting them to believe me, especially since I didn't have the food anymore.
Surprisingly, when I explained what happened to the tall, sexy man who was managing the kitchen, he didn't even question me. Instead, he hollars back to the cooks to give him two side orders of chicken. He handed them to me and sincerely apologized for the initial chicken exclusion.
I was so impressed by his great customer service, I just had to offer appreciation on here. Keep up the good work, Oregano's!