Yesterday I needed my car diagnosed for a IAC issue. When I initially called I was stressed out and not very nice but they listened and told me to come over. They brought my car right back and ran a few tests. I dealt with Bill, Lorenzo, and Mike. My car needs more tests because it's not throwing a code and the check engine light isn't going on. I'm usually very good at diagnosing my car and these guys did not dismiss me. I apologized for being rude and Lorenzo asked me if I was okay. I broke down into tears and I got a hug. It was certain a bad day! I'll be back on Monday. Lorenzo listened to me and gave me a sympathetic ear. Having car problems at this point in time is the least of my troubles buts nice to know that you have good, honest, mechanics that are there to help and actually care! They will always have my business! They will drive me home when I drop my car off as they have done on the past and will update me on the progress of the tests. The plan is to hook up a computer to my vehicle and drive it to catch the issue. If you need someone who will treat you right go see these guys. I know they are like this at every location as I have had to have my tires checked at a few others. I'm in outbound sales and drive a lot. Trustworthy and transparent are the 2 most important words I can think of with this company.