We were looking for a water restoration service to clean up my mother-in-law's flooded home in Globe. I contacted several firms through Yelp's "Request a Quote" feature. .
First Choice called me within 30 minutes, learned about the problem and then said they would call back to tell me if they had a crew available. They did do that. However, unbeknownst to me, my sister in law contacted another company and set them on the way to Globe.
When the First Choice scheduler called back a few minutes later I had to tell her that no longer needed the service. The owner called back a few minutes to confirm and then he followed up with an email to make sure the other company did the job correctly.
Based on this customer service I would definitely recommend First Choice.