I have been servicing my car at Northland Mazda for years. But the last few years I have noticed the service has slipped a lot. One time I picked up my car and both windows were down and it was raining and my seats were wet. Another time my car got damaged in parking lot while being serviced. Yet another time i was addressing a concern I had and the service guy responded ' what ever' Last time they said my car was done, so I went down and the service guy was all panicky and my car wasn't ready. He gave me a loaner but had no gas in tank. The thought of bringing my car for service there any more makes me anxious!