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| - I have to agree with others that the place is located in a nice area with HUGE unique layouts ... however ... the apartments are NOT all with beige color carpet (which is something they WON'T tell you after showing the model), they are also very dark and gloomy so we spent a lot on power to give that place some light, and the staff is only nice to you when you're still under contract. Once you give them your 30-day notice of eviction they ignore you, the maintenance isn't prompt and, like the other person said, doesn't replace things just tries to fix them and the problem still persists, and even though they are dog friendly community you have to be VERY careful ... they charge you a dog FEE not a deposit, so you will NOT get your money back once you move out ($350 for a small dog & $600 for a big dog). I wasn't reading my papers correctly before signing them and I only had my small dog in the apartment for 6 WEEKS and couldn't even get half of my "fee" back. The dog hasn't done ANY damage to the carpet or the apartment, but they had some carpet guys come by to inspect it and they told the office (supposedly) that there IS damage to the carpet, even if they told ME that everything looks good. The manager VIVIAN is a total ... well I'll leave that word to the dirty mouths. She was never nice to anyone there! One of the lease agents Nancy was a great woman ... until we told her we were moving out. Once we moved out and by the way cleaned the apartment spottless ... even steamed the carpet 2 times ... they still charged us $40 for carpet cleaning, $40 for apartment cleaning, and $120 for wall paint. Now the walls were painted a different color when we were living there, but I used my own money to by the EXACT same PRIMER that they use and painted all the walls myself before moving. The young maintenance guy told me that as long as we paint them with primer they shouldn't charge us as the guys ALWAYS paint the apartments anyways before someone else moves in... I was sure I was safe ... until we got our deposit back!
Our neighbors were also VERY loud in a sense that they would open and slam shut the balcony doors, STOMP their feet as they walked, and maybe doing karate jumps ... ALL between 10pm and 7am. We have gone to the office to complain 3 times & they said they will let them know ... with no change I had to go upstairs and bang on their door at 4AM with my baby on my hip to give 'em some peace of my thoughts, and it wasn't pretty. They made it sound like they had no idea that they were being loud, but they never changed even after that. We had to sleep with RAIN SOUNDS, FANS on, as well as having to leave noise in my baby's bedroom (rain, vaccum, etc) just so she doesn't have to wake up to the banging noised upstairs. We were so happy to be able to give our 30 day notice and were counting down the days to our move!
These people are money suckers!!! I wouldn't recommend ANYONE to move there, let alone live there with a pet.
Total waste of energy, stress, and of course money!
I lost $500 + what I spend on cleaning supplies and paint to live in that hell hole!
My advice ... MOVE ON!
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