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  • We use both their locations, this one and the one on lake pleasant parkway and happy valley. As for dry cleaners the one on happy valley is their site they do the dry cleaning, other then forgetting to fold we have had no issues. But their customer service in the last 6 months had dropped from great to let's find a new location. But I need to address the alteration they do at this site. We need a place and our dry cleaners on happy valley indicated they had one, I said are they good, and they said well the work is good but you never know what your going to pay. Then they said and don't make her mad. We found this to be true enough that we are seeking a new location. We were on our 6th shirt to be altered, after she did the alteration she gave the price and she said it is 30 a shirt. What happened to 25 she said owner indicated that he was raising the prices on all items. Then I said I believe we paid for this, the lady said your a liar it isn't our policy, well because we use the other location at least once a week I looked and we had two charges, without seeing the details I didn't knew if we had paid her in advance or not. So I got a different card from what my husband used and said we have three charges so if I see it is a duplicate I will just charge it back. She became so rude then didn't want me to take the shirts. She couldn't produce a copy of the pick up detail that she said showed what we owed. So I called the dry cleaners and they said she sets her own prices not the owner. When I asked if I could get the owner info they would not give it to me, they said he doesn't have anything to do with her. You will not be unhappy with her work, but she will not quote you a price or even idea of a price and she changes their is no customer loyalty with her. They have three dry cleaner names they use, zounds cleaners, vista and lake pleasant.
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