Ok, I'm only writing this review because I hope the owners will take action to make their business run a little more smoother. I recently moved to Gilbert and decided to try this place. 1st time was awesome! Tasted similar to a Phoenix institution called Angie & Jimmie's. Look them up on the westside. AWESOME! Anyways, back to my review... 2nd time around, they forgot about our pizza and it ended up getting burned. They offered to replace it, but at that point we had waited too long and had to hurry up and eat to leave to finish running errands. Our wings were a little bit too cooked and ended up on the dry side, and they totally forgot about our garlic knots. At this point, I figured it was an honest mistake, maybe a bad day. 3rd time around, the pizza tasted as if we went to any other pizza place (borderline microwave pizza) AND to top that off we waited close to an hour for our pizza. We had to inquire about it TWICE! I can understand waiting that long for a fully packed joint, but this was on a Wednesday. The novelty of this place is now long gone and it will probably take me a few month to go back, if that.