I arrived at the store at 10:30 to order and pay for 18 pizzas. I said I will be back at 12:15 to pick them up. When I arrived to pick them up they weren't ready. There were only a couple ready. The lobby area got busy and the lady that was making pizza in the back came out and was giving pizza to people that just walked in. I asked her what about my order and she said "they only have 1 to pick up and she doesn't want them to wait". I got upset and questioned her more and she got irate. She went in the back and was yelling about me and throwing things. 12:40 I finally had my pizza. No excuse for service or behavior like that. My order was large which is why I ordered and paid almost 2 hours early. Seems no manager to supervise. Very bad.