I am a fan of this location for the most part. I usually go in Saturday morning's with my son. The girls that are in early are always so nice and happy. They always get our food correct. I do love the Arnold Palmer with sweet tea, but it can sometimes be more on the bitter lemonade side but the staff are always are happy to fix the drink to my satisfaction. The kid's play area is clean and the equipment is always in working order. I like that I can see the play area clearly. It allows me to be a little more relaxed when I am eating and reading at the table. Any time we go inside for lunch, it is slammed and hard to find a seat so be prepared to go in before the lunch rush.
The food doesn't disappoint each time we go. I have only had one "negative" (if you can call it that) experience where my food was not prepared correctly. It was due to the cashier being told by another work how to input the order I had already ordered because it wasn't rung up under the correct order name. I felt as if the cashier that stepped didn't handle the situation professionally by scolding the employee on how to properly input a "special" order. Other than that, this place is pretty consistent. The food is always fresh and the customer service is usually on point.