I have used the service many time time and everyone has always been professional and nice. However after my last visit I realized that they hit my cars bumper. I called the office three times and was told the owner or manger would call back. Well I am still waiting for that call. I thought about taking them to court over it but I will just pay for it my self since the cost outweighs driving back to Pittsburgh. So with all the other locations that match prices in the area you can find a company that won't mess up and then just try to ignore the problem.