I saw lots of mixed reviews about this hotel when I decided last minute to head to Pittsburgh to take my dad and meet up with my brother at a Cubs/Pirates game fathers day weekend and the Westin still had a few rooms left and as a bonus it's a SPG Starwood hotel so I could get some points for my stay so I booked a couple rooms. I arrived very early, just before 11:00 am, even though check-in time was not until 3:00pm they said they had one of our two rooms ready so we were at least able to drop off our bags in a room before heading out for the afternoon. The girl at the front desk that helped me at check-in was very friendly, although I forgot her name. The hotel is located perfectly in my opinion, lots of bars and restaurants in the area and within walking distance of PNC Park, although the girl at the front desk said they offer a free shuttle to the stadium, the weather was beautiful so we just decided to walk. My room was clean and well kept and the décor in throughout the entire hotel is modern. My only slight complaint is the parking. I come from Chicago and I understand about expensive parking but this hotel charges $22 for overnight self park and $26 for valet. I chose to valet while my brother who drove his own car in from Philly chose to self park his vehicle. The valet service was beyond slow. a couple of times we need both vehicles and he was able to go retrieve his vehicle in the self park lot in half the time it took valet to bring up my car. Valet is supposed to be a convenience, but in this instance it was not, it was more of a burden, and a more expensive burden than the self park. Do not valet at this hotel!!