I came in on a Saturday right before a holiday weekend and I wasn't a patient of theirs prior. Without even asking, the lady at the front desk found insurance like mine and calculated the costs for me. I had to pay out of pocket but she took the time to assure me of my coverage and said whatever was leftover after my insurance paid would be credited back to me. Everyone worked quickly and was very friendly. I wasn't able to have my wisdom tooth extracted that day because it was infected but they explained everything and prescribed me medication and referred me to a good oral surgeon. I will be going back to them from now on.