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| - Came to opening at midnight last night. My wife, her friend and I were among the first hundred or so in. We basicly just followed the throng through the casino till we found some video poker to slide into. I actually did alright but both of them lost. That was the good part. Now the bad.
We have been staying all week long at the Pallazo but thought it would be exciting to spend the first ever night in a new place, so we booked the last night in town here. Got here around 9am to check in and found out our reservation had been booked with a card that we had voided, so it took a half- hour combined brainpower of the receptionest and manager to figure it out. Also some computer glitches weren't helping, but finally got it squared away. So when we got to the door and swung it open, I was prepared to be floored, but was underwhelmed. Room not that big; dirty windows for a new place; soiled carpets from construction, I believe. Safe is in nightstand, but was covered withdust. Also dust on shelves. Went to check out the flat panel TV and it does not work at all. It is hooked to the Controll4 unit, butcould'nt make it work, even pushing buttons on side of TV itself. Two of the lights worked backward with control4. Looked for guest info in guest services binders, but they were empty. Also no stationary in desk drawer. Shower looks kinda cool, with tub and shower seperate but in same stall. Haven't showered yet with their low flow nozzle so hope I canrinse shampoo out of my hair. Also it is suppose to be a " smart" room key that remembers your temp, light settings, etc whenever you return to your room, even if it is months away.
All in all, palazzo is much nicer ( and cheaper- we were comped there, $300 here) and as a previous reviewer said, they weren't quite ready to open
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