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  • Shame on Ramada and Shame on the parent company Wyndham. If I had a pet pig I would not let it sleep here (or even one from the barnyard for that matter) although, we never even stayed here, here is our story. TAKE HEED THIS IS NOT A FAMILY FRIENDLY HOTEL as it is advertised. We had a 6am flight and just wanted a safe, semi-clean place to stay for a few hours until our flight left. 1. 1st room we were given we didn't even have to turn the light on as it looked as if a hurricane had hit the room and smelled terrible. 2. Went down to get 2nd room and the desk clerk was smoking a blunt in the room downstairs across from the front desk. We told him the room wasn't ready and he said "she told me she cleaned it" and gave us another room. 3. After we left Bob Marley's den we went to our other room we were given and it smelled worse than the 1st one and it had one bar of used soap in the shower, one towel in the room, carpets stained and to top it off what appeared to be fresh BLOOD smeared on the wall. YES BLOOD!!! 4. I'm sure if we stayed longer than 3 minutes we would have found much more. We decided to hightail it out of there. Returned our key to the front desk and Übered our way to another hotel so we could at least get a couple hours of sleep. The "Bob Marley" impersonator told us he didn't know how to process a refund and to call Shannon in the morning. 5. We called Shannon and she never answered. We called Wyndham corporate and they said we had to go through Expedia since we booked the room for them. We did that and Expedia said we were refused a refund by the hotel. 6. It has been 2 weeks now and still have not heard anything from Wyndham, Ramada nor the owner. I called the hotel back today finally after giving them a chance to redeem themselves and they LIED and said Expedia had refused the refund and after calling Expedia yet again they refunded the room finally. 7. DO NOT STAY HERE!!! Apparently we aren't the only ones who feel this way. The parent company (WYNDHAM RESORTS) should not let their child (Ramada INN) operate a business under their name this way!! http://www.cleveland.com/fairview-park/index.ssf/2015/08/fairview_takes_legal_action_ag.html
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