I have been to this location twice. The staff was rude both times. They are probably rude because they are overbooked. I spent five hours there first waiting to take pictures, then waiting to view pictures, then waiting for the pictures to be printed. I eavesdropped on a woman that came back to complain about the quality of her prints and they claimed they did not have a manager.
I specifically asked for a photo without props and they handed my child a ratty bear and sat her in a dog bed. I should have been more vocal.
On a positive note, I used a coupon and they did not pressure me into buying more pictures or a CD!