I've been to this Chipotle 7-8 times. Never had a bad meal. They've often given me an extra generous scoop of meat.
The last visit I got a chicken bowl to go and they accidentally put cheese on it against my wishes. They tried picking it off, but it was already stuck to the salsa. They offered to remake it. But I just wanted to get out of there, so I declined. I'm not allergic to cheese, but I never get it there. Anyway I get up to the register and my bowl was on the house. Good customer service.