Dr Schroeder was great & very thorough w/ our new puppy. I had a lot of questions & she answered every one of them. She also followed up w/ an e-mail response after looking further into one of my questions. I also like that she gave our puppy lots of love & attention. The vet tech & staff were all very welcoming & friendly, as well. They were knowledgeable, helpful & also showed our puppy lots of attention. Very positive experience all around!