Customer service is definitely not the priority when certain management isn't around. One seems to be all about selling more stuff and one seems to be about actually servicing the customer. Too long for a simple oil change and when wanting to add other services as included in my plan nope we can't do that we have too many big projects. Not amused. Didn't have a problem rushing to tell me I needed to spend more but couldn't even put the oil change sticker in the window like every other shop on earth does.
First trip there was a happy one but not today.