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  • This is easily the most disappointing Yelp review I have ever had to write. Myself, wife, and 2 kids have been members here at MSF for two years. We have referred at least a dozen other friends and couples here who have signed up and are now regulars. One of the greatest appeals that MSF had was that it didn't have the generic commercial feel of LA Fitness or 24 Hour Fitness. Most of the staff knew us by name, and it was a very welcoming place to go. Recently things have been changing. The final straw for us came yesterday afternoon when out of the blue we received a email from Danielle Jarrett, the newly appointed GM of the Lake Pleasant location, that they would be getting rid of the full basketball court. This was a pretty big blow to us seeing as myself and my 2 sons all play basketball here 3 times a week. It also doesn't take a lot of effort to read through your top Yelp reviews and realize that over half of them mention the full basketball court IN THEIR REVIEW! While the fact that the full court will be gone is disappointing, it's more disappointing that they made this decision without AT ALL considering to see what their members thought. That's not the same MSF that we signed up for and definitely not one we want to be a part of... Be warned if you are planning on signing up here that some of the amenities they use to draw you in may be gone in no time at all and you will have nothing to say about it.
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