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  • You know I visit this Cookout quite often at least twice or more a week and I'm just not impressed. They have only one drive thru line and are quick to toss your food out the window with little to no regard for order accuracy. I have gotten into the habit of checking my orders before I leave the window here. So the majority of the star rating here is on speed of service but quality and hospitality need major improvements. This location has a dining room as well but it just replaces a normal Cookouts' walk-up window. They do not really keep things clean and there is always sticky residue from drinks and sweet tea at the drink stations inside. The last time I went my BBQ sandwich wasn't too hot telling me it hasn't spent long enough cooking on the char grill. On multiple occasions they run out of sweet tea on the inside and when customers tell employees about it they have a bit of an attitude. If this was my cookout we would have to tighten some things up. Sweep your floor people and clean up the mess it makes us wonder about your sanitation.
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