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  • Turn Style's consignment rules are too ridiculous. At first, I thought this was a great alternative to consignment stores. I've always had great success consigning clothes at My Sister's Closet but lately they are being VERY picky. They are almost as bad as Buffalo Exchange. So, I decided to try Turn-Style. First of all, they require you to make an appointment for them to go thru your stuff if you do it over the weekend. If you decide to go during weekdays, then they have a max-25 items that you can bring in. All items must be cleaned, pressed and hanging on hangers. SUNDAY: I scheduled an appointment and the salesperson took the majority of the items I brought in - AWESOME. MONDAY: I get a call saying that they are returning 4 items and that I have 3 business days to pick them up or they will donate the items. - NOT SO GREAT, BUT OK. WEDNESDAY: I go pick up my stuff and they added 5 more items they rejected - NOT COOL. I couldn't help but give my 2-cents and let the salesperson know what a disappointment the consignment process has become. I don't know about you, but when I take something to be consigned, I expect a pretty straightforward and simple process. The salesperson should accept and/or reject items at that time. Either they want it or they don't - - not after the fact. It's not only a waste of time and gas, it's bad customer service. The salesperson picked my FAVORITE comeback line (yes, I'm being sarcastic) all salespeople tend to use: "It's in our contract". - WHATEVER. First of all, there's nothing more frustrating then having to make an appointment to consign clothes and then being dragged back to the store to pick up your items before they donate them to someplace (or someone). I'd rather have the option to donate to whatever organization I want or hand my items down to family or friends. I really wanted to like this place, but their consignment "rules and regulations" are silly. Nothing should be this difficult.
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