When we first discovered Southside Animal Hospital, it was purely out of necessity: the nearby Laveen Animal Hospital could not get us in for an appointment, and I had become dissatisfied with some of the more familiar Tempe vets I used to use. So when we made an appointment at Southside for our newly adopted german shepard, I was a little guarded at first -- thinking of some of the negative experiences I'd had in the past.
Next, upon walking in the door, I saw two great signs of a positive experience: almost no wait (yes, I know this could mean good or bad things), and walls adorned with thank-you's and information about the Phoenix Police K-9 unit and their trainers. We found a vet with tons of experience with this sometimes difficult breed! And the experience with staff and the doctor were as pleasant as could be. We could tell that this was an established and valuable neighborhood business that didn't charge too much or promote silly add-on services like many vets now do. Since that experience a couple of years ago, we have consistently chosen Southside for all our vet needs -- even getting rid of the Banfield wellness plans we had for our cats in favor of these guys.