I love Einstein Bagels but this location is completely unorganized. Empty bagel bins and cream cheese fridge, coffees empty, milk/creamer empty. I called in catering order for next morning pick up. They did not pay any attention to the types of bagels I requested... unfortunately, I didn't find out until after I left... While waiting for my order to be completed, I ordered bagel and coffee for myself. Had to ask for coffee cup three times, they forgot my bagel order so I had to remind them. The cashier was friendly but person who seemed like the manager was a joke. He didn't have time to fill bins, coffee, etc but he had time to go outside and chat with buddies.They made sure to take care of friends who skipped the line and went around the counter to get freebies. Definitely my last time at this location. BTW... they were not very busy. maybe 0-3 people in line the whole time I was there.