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  • Went to Turf Paradise for Kentucky Derby Party. Pete rents out the Directors Suite every year for this event. He also prepays for valet parking for his guests in advance for a pretty price to keep his guests vehicles up front. Service was the worst ever. We pulled up and there were a minimum of 5 valet worker's standing around and did not acknowledge us. I had to walk up to one of them telling them we were with Pete. They immediately took our vehicle. When we were leaving it was a cluster of people. Literally. Some had been waiting 40 mins already. They could not find our keys and was told it was in the back area. Rather than waiting we walked to the back area. Keys were laying on the ground all over. One guy said oh your keys are at the front I'll get them. He never came back. Finally after getting abrasive with another valet guy standing around cuz they did not know which keys went to what, he ran up to look for our keys. After waiting we walked up to front saw guy looking in our vehicle to see if they locked keys in the car. After more waiting they finally found they keys. We were not the exception. Everyone 100+ were having the same issues. How can you be a professional valet company and give this type of service? What a disaster!!!
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