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  • I keep coming back because I love the food, no complaints there. But in the drive thru, they forget things ALL OF THE TIME. So now I have to sit there after they hand me my bag and take every item out like a crazy person, but I don't want to drive 15 minutes home to find something is missing. First it was my daughters soup when she ordered grilled cheese & tomato soup. The next time it was her grilled cheese when we ordered the same thing! Luckily I checked it there and pulled in to the parking lot (huge pain when you are with little kids) and they gave her a free cookie and I got the sandwich. 3rd time I took everything out and it was all there (YAY!) to only find out my dressings weren't in the salad box when I opened my salad!! I called and spoke to the manager at that point, just to tell them this is ridiculous and they need to train the drive thru workers to check everything! The manager apologized and took my address and said they'd send me a coupon in the mail for $10 or something like that.. I forget and it never came. LOL. Anyway, management needs to train the staff better. And just triple check your food before you pull away, including your salads for dressing! :)
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