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| - My family and I went here for lunch on Sunday thinking we would get spectacular service and the food would be great. I always like giving new restaurants a try hoping for the best. Turns out we got the worst! The staff excluding the management is very nice and friendly and do a great job. When we were taken to our tables, they were not cleaned, but the hostess took care of that immediately. We were then greeted by our waitress who brought our drinks immediately and took our orders. It was Sunday and we requested a football game for the TV that was facing only our table, but that was never done. Me brothers appetizer came out rather quickly, he ordered the wings. It appears the cook does not know how to cook wings because some of them were very pink, not realizing until he had already ate most of the wings. After about 40+ minutes waiting for our food, she finally returned with our order. I unfortunately ordered the wings, which were undercooked as well. Taking a bite into pink meat was disgusting especially for chicken. At that point my lunch was ruined. The burgers that were ordered were burnt to a crisp, very dry, and tasted like they had cooked freezer burned meat. The only thing they did get right was their shrimp which was very good. After voicing a complaint about the pink meat, the waitress addressed the issue with her manager. She said her manager will come to the table. After waiting 20 minutes he never came, he stood behind the bar pretending to be busy as the place was not busy at all. She came back and said my manager is going to take 10% off the bill will cook more wings. I ate two wings which were both pink (ordered 15) , and at that point did was already feeling sick from eating raw meat practically and did not want any more food from this place. After realizing the manager was not going to come over, I requested that they take the food off our bill. Being a new establishment and wanting to get a good name out for their place you would think he would have come over to our table. Apologized for the meat being undercooked, and tried to make the situation right. Instead he sends his waitress back and with the 10% he takes an additional amount off, but not fully refunding the meal. He never came over to our table but looked at us from behind the bar like a coward. At this point I just wanted to get out of that place. As my family and I were leaving he then decides to go to the door and wish us a good day, to which my son replies "yeah if we don't get sick!". To which he just ignored. Turns out we did get sick! It was not a pleasant night for my family due to the horrible food we had from this place. I would not recommend this place to anyone! The management does not do what is right for their customers, and don't seem concerned about safety and sanity. The food is terrible, over priced and maybe if you pay more they will cook it! I have to rate this place, but if I could it would get a zero! Please save yourself some money and sickness and avoid this place at all cost!
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