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| - In a nutshell: great job of the cleaning itself, but poor time management and (potentially) really unnecessary criticism. If you do decide to hire Good Karma Cleaners, be VERY clear about your needs and how long YOU might think each room will take.
My experience: I hired a maid from Good Karma Cleaning for a one-time clean for my parents' condo in Downtown Toronto while they were out of town. Firstly, the maid arrived exactly half hour earlier than the designated appointment time. Luckily, I was home at the time and was able to let her in, but for those of us who have our day planned to the T, this could be frustrating.
Secondly, within the 4 hours of booked time, she was only able to properly clean the kitchen and bathroom of a 640 sq. feet condo. She barely cleaned the living/dining room, and the bedroom and den were left completely untouched. The kitchen, I knew, was definitely very messy and required much more time than a regular cleaning would, but I really wish she had been able to clean the den and bedroom even a little bit before leaving. Having said that, her cleaning of the bathroom and kitchen was top-notch, and I am very happy with how well it was done, just not with how long it took.
Lastly, the reason why I am hesitant to give Good Karma a better rating is because, throughout the cleaning process, I had to constantly endure complaints about how messy my house was. This ranged from "Your house is so messy!", "You need to start cleaning this place more often", "How can you live like this?" and "Tell your parents they need to buy a better vacuum cleaner". While I'm glad she found it easy to be so straightforward with me, I will admit that it was a tad bit excessive and really just unnecessary. I think its worth mentioning that she immediately realized I spoke her native language, and I was also obviously younger than her, perhaps making her feel like she could offer her opinions far more freely.
Going forward, I would think twice before hiring another maid from Good Karma Cleaning. While I appreciate how well-cleaned some of the areas are, I'm still so disappointed by how much is left to be cleaned.
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